Guest email notifications (templates)
Implement automated guest email notifications with customizable templates for confirmation, pre-arrival, and post-stay.
Activity Timeline
- Mateo SilvacommentedJanuary 28, 2026
messages have dropped. worth it
- Isabella CostacommentedJanuary 25, 2026
rewrote the templates. first one went out today.
Zofiaposted an updateJanuary 24, 2026Changed status toCompletedGuest email notifications are live 💌 There's a set of templates - confirmation, pre-arrival, thank-you - and you can edit every one so it sounds like you and not us. Isabella, this was your idea from the start, thank you for pushing it. Tell me how the wording lands with your guests.
HostelMate Teamposted an updateDecember 28, 2025Changed status toIn ProgressBuilding the templates and the sending logic.
HostelMate Teamposted an updateDecember 5, 2025Changed status toPlannedOn the roadmap. Automated guest emails with templates you control - confirmation, pre-arrival, post-stay - all editable so they sound like you.
- Diego FernandezcommentedNovember 25, 2025
+1. thank you email gets more rebookings
- Mateo SilvacommentedNovember 22, 2025
pre arrival email would cut down on the 'how do i find you' msgs
- Emma JohnsoncommentedNovember 21, 2025
+1